perya games Privacy Policy – How Your Personal Data Is Handled
This Privacy Policy explains what personal information perya games collects from Filipino players, how that information is used, and the steps we take to keep it secure. By registering an account or using any part of the platform, you agree to the practices described on this page. If you have questions about your data, visit our FAQ page or contact the support team at the email address listed in the footer.
Last updated: 2025. This policy applies to all registered members accessing the platform from the Philippines.
What We Collect and Why
We only collect information that is necessary to operate the platform, verify your identity, process transactions, and comply with applicable Philippine regulations.
Account and Identity Information
When you register on the perya games platform, we collect your name, date of birth, email address, mobile number, and any identity verification documents required under applicable Philippine regulations. This information is used to create and manage your account, verify that you meet the minimum age requirement, and comply with know-your-customer obligations. We may also collect a copy of a government-issued ID when processing withdrawal requests or when our compliance team flags an account for review. All identity documents are stored securely and are only accessed by authorised personnel for verification purposes. You have the right to request a copy of the personal data we hold about you at any time by contacting our support team.
Payment and Transaction Data
When you make a deposit or request a withdrawal, we collect the payment details you provide, including your chosen payment method, transaction reference numbers, and the amounts involved. All financial transactions on the platform are conducted in Philippine pesos (PHP), and we retain transaction records as required by applicable Philippine financial regulations. We do not store full card numbers or sensitive authentication data on our servers; payment processing is handled through secure, compliant payment channels. Transaction records are used to resolve disputes, detect fraudulent activity, and produce the account history available in your member dashboard. If you have a question about a specific transaction, the FAQ page covers common payment queries in detail.
Device and Usage Data
When you access the platform through your mobile browser or any other device, we automatically collect certain technical information, including your IP address, device type, operating system, browser version, and the pages or games you interact with during your session. This data helps us optimise the platform for the devices most commonly used by Filipino players, diagnose technical issues, and improve overall performance. Usage data is also analysed in aggregate to understand which game categories — such as slot games, live casino, or sports betting — are most popular among our members. We do not use this data to build individual advertising profiles or share it with third-party advertisers. Session data is retained for a limited period consistent with our operational and compliance needs.
Support and Communications Data
If you contact our support team by email or through any other channel listed on the platform, we retain a record of that communication, including the content of your message and any attachments you provide. This information is used solely to resolve your query, improve our support processes, and maintain an accurate record of interactions for quality assurance purposes. We may also send you transactional emails related to your account, such as deposit confirmations, withdrawal updates, or security alerts — these communications are necessary for the operation of your account and cannot be opted out of while your account remains active. If you have opted in to receive promotional communications, you may withdraw that consent at any time by contacting the support team. We do not sell or rent your contact details to any third party.
How We Use, Share, and Protect Your Data
Your personal information is used only for the purposes described in this policy. We do not sell your data, and we only share it where strictly necessary or required by law.
Security Measures in Place
The perya games platform applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls that limit who within our organisation can view sensitive member information, and regular security reviews of our systems and processes. Passwords are stored using one-way hashing and are never visible to our staff. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection obligations. You can further protect your account by using a strong, unique password and by contacting support immediately if you suspect unauthorised access.
When We Share Your Information
We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary for them to perform their services, and subject to confidentiality obligations. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of the platform or its members. Any third-party service providers we engage are required to handle your data in a manner consistent with this Privacy Policy. We will not transfer your personal data outside of the jurisdictions covered by applicable Philippine data protection law without appropriate safeguards in place.
Your Rights Over Your Data
As a member of the perya games platform, you have the right to access the personal data we hold about you, to request corrections to any inaccurate information, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing or request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, please contact our support team at the email address listed in the footer of this page, and we will respond within a reasonable timeframe. Please note that some requests — such as deletion of transaction records — may not be possible where we are required to retain that data under Philippine financial or gaming regulations. We are committed to handling all data rights requests fairly and transparently.
Cookies and Local Storage
The perya games platform uses cookies and similar local storage technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. These are functional cookies necessary for the operation of the platform and are not used to track your activity across other websites or to serve you targeted advertising. We do not use third-party advertising cookies or analytics cookies that report your behaviour to external services. By continuing to use the platform after being informed of this cookie use, you consent to the placement of these functional cookies on your device. If you disable cookies in your browser settings, some features of the platform may not work as expected — in particular, you may not be able to remain logged in to your account between sessions.
Questions About Your Privacy?
If you have any questions about how perya games handles your personal data, or if you would like to exercise your data rights, please reach out to the support team at the email address in the footer below. You can also review the Terms and Conditions and the Responsible Gaming page for more information about how the platform operates. Ready to get started? Create your account or log in to your existing one.